Privacy
policy.

Casa Almasur

Last updated: [Month] [Year]

At Casa Almasur, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make an enquiry, book a stay, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Casa Almasur is a hospitality and accommodation provider offering holiday stays, retreats, and related services.

Data Controller

Casa Almasur
[Company Address]
[Postal Code, City]
[Country]

Email: [email address]
Phone: [phone number]

2. Information We Collect

We may collect the following categories of personal information:

Information You Provide

• First and last name

• Email address

• Telephone number

• Postal address

• Booking details

• Travel information

• Payment-related information

• Information submitted through contact forms

• Information provided through email correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Date and time of visit

• Referral source

• Cookie and tracking information

3. How We Use Your Information

We use your information to:

• Process and manage bookings

• Respond to enquiries

• Provide customer support

• Deliver our services

• Communicate important booking information

• Improve our website and user experience

• Comply with legal obligations

• Prevent fraud and misuse

• Send marketing communications where consent has been provided

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

• Your consent

5. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send information regarding:

• New offers

• Retreats and experiences

• Events

• Promotions

• Updates about Casa Almasur

You may unsubscribe at any time by using the unsubscribe link included in our communications or by contacting us directly.

6. Booking Platforms and Third Parties

To facilitate reservations and hospitality services, we may share information with trusted third-party providers, including:

• Booking and reservation platforms

• Payment service providers

• Website hosting providers

• Email marketing platforms

• Analytics providers

• Customer support tools

These providers only receive the information necessary to perform their services and are required to protect your data.

7. Cookies

Our website uses cookies and similar technologies to improve functionality and analyse website performance.

Cookies may be used for:

• Essential website functionality

• Website analytics

• Performance measurement

• Marketing and advertising purposes

Visitors may manage cookie preferences through their browser settings or our cookie banner.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services

• Fulfil contractual obligations

• Comply with legal requirements

• Resolve disputes

• Enforce agreements

When personal data is no longer required, it will be securely deleted or anonymised.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

• Unauthorised access

• Loss

• Misuse

• Alteration

• Disclosure

While we strive to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.

10. International Transfers

Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards will be implemented to ensure compliance with applicable data protection laws.

11. Your Rights

Subject to applicable legislation, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict processing

• Object to processing

• Withdraw consent

• Request data portability

• Lodge a complaint with a supervisory authority

Requests may be submitted using the contact details provided in this Privacy Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage visitors to review the privacy policies of any third-party websites they visit.

13. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children without appropriate parental consent.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be published on this page together with the revised effective date.

15. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact:

Casa Almasur

Email: [email address]
Phone: [phone number]
Address: [company address]

This Privacy Policy is provided as a preliminary template and should be reviewed and completed with Casa Almasur's legal entity details, contact information, booking systems, and service providers before publication.